Gift Card Status

You can check the status of your gift card by using one of the search options below.  Please note that both fields within each option are required. If your account number starts with 202 and ends with 001 (202123456789001) please enter only the middle nine numbers (as highlighted).

Please enter your service address zip code below.


  • Please enter the Redemption Code and Zip Code where you have services installed.

    You should have received your Redemption Code in a postcard and/or email. If you’ve forgotten your Redemption Code, click here.

  • Please enter your Time Warner Cable Business Class account number as it appears on your bill. Do not include dashes or spaces.